Privacy Policy
Effective Date: 2025-01-01
This Privacy Policy explains how Plainscope ("we", "our", "us") collects, uses, and safeguards personal information submitted through our website and engagement channels. We practice Radical Transparency—extending our engineering philosophy to data stewardship.
1. Information We Collect
- Contact Data: Name, email, and message content from the contact form.
- Usage Data: Aggregated analytics (page views, referrers) with no direct personal identifiers.
- Engagement Records: Project scoping notes and architectural recommendations (stored securely, shared only with the client).
2. How We Use Information
- Respond to inquiries and scope engagements.
- Improve site clarity and navigation.
- Maintain internal documentation for service delivery quality.
3. Data Retention
Contact form submissions are retained for up to 24 months unless a client engagement begins—after which they become part of client records. Non-essential analytics are aggregated and periodically purged.
4. Third-Party Services
We may use privacy-focused analytics (e.g., self-hosted or cookieless platforms). We do not sell or rent personal data. Any subprocessors are evaluated for security posture and minimal data collection.
5. Data Security
Security controls include restricted-access repositories, encrypted transit (HTTPS), and principle-of-least-privilege access to engagement artifacts.
6. Your Rights
You may request access, correction, or deletion of submitted personal information by contacting us at privacy@plainscope.com. We will respond within 30 days.
7. Policy Changes
Updates will be posted here with a revised effective date. Substantive changes affecting personal data handling will include a notice on the homepage.
8. Data Deletion
You can request deletion of your personal data that we control. Upon a verified request, we will delete or irreversibly anonymize the data unless retention is required by law or for legitimate business purposes (e.g., fraud prevention, accounting records).
- How to request deletion: Email privacy@plainscope.com from the address used to contact us, or use in-app/account settings if available.
- Verification: We verify requests via email ownership and may request minimal additional information to confirm identity.
- Timeline: We aim to complete deletion within 30 days of verification; complex archives may take up to 60 days. We will confirm when deletion is complete.
- Backups and logs: Deleted records are removed from active systems; backups and logs roll off per retention schedules and are not used for active processing.
- App store requirements: If distributed via Apple App Store or Google Play, we support store-mandated deletion flows. Users may submit deletion requests through the app’s settings (when present) or via the store’s account controls, which we honor promptly.
9. Contact
For privacy inquiries or deletion requests: privacy@plainscope.com.
10. Regional Requirements
Where applicable, our practices align with principles from regulations such as GDPR and CCPA (e.g., access, correction, deletion, and portability). If your jurisdiction grants additional rights, contact us and we will accommodate to the extent required.